Effective Date: April 26, 2025
MyPittsburgCa (the “Website”), operated by the Pittsburg Chamber of Commerce Team (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the Website, including its features such as blog posts, event calendars, news, restaurant writeups, newsletters, and user accounts. This policy complies with the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), and the Children’s Online Privacy Protection Act (COPPA).
By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website. For users under 18, parental consent is required, as detailed below.
1. Information We Collect
We collect the following categories of personal information to provide and improve our services:
- Personal Identifiers: Email address (required), first name, and last name (optional) provided during sign-up or account creation.
- Location Information: Neighborhood or apartment complex in Pittsburg, CA (optional), selected from a predefined list to deliver location-specific content.
- Preferences: Content preferences (e.g., interest in Local Events, News and Updates, or other categories) selected via the sign-up form to personalize your experience.
- User Content: Information you submit, such as comments, profile details, or feedback.
- Usage Data: Information about your interactions with the Website, such as pages visited, time spent, and links clicked, collected automatically via cookies or similar technologies.
- Device Information: IP address, browser type, device type, and operating system, collected automatically to optimize the Website.
For users under 18, we collect only the minimum information necessary (e.g., email, preferences) and require parental consent, as described in Section 7.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you complete the sign-up form, create an account, subscribe to newsletters, or submit content (e.g., comments).
- Automatically: Through cookies, web beacons, and analytics tools that track your Website usage and device information.
- From Third Parties: From service providers like Beehiiv (newsletters), WordPress/WPForms (content/forms), and Ultimate Member (user profiles), which process data on our behalf.
3. How We Use Your Information
We use your information to:
- Provide personalized content, such as news, events, and restaurant writeups tailored to your preferences and location.
- Send newsletters via Beehiiv with updates on community events, news, and promotions based on your selected categories.
- Share community updates on social media platforms (Instagram, Facebook), potentially featuring your name or content with your consent.
- Manage your user account, including authentication, profile customization, and communication.
- Improve the Website by analyzing usage data to enhance functionality and user experience.
- Comply with legal obligations, such as verifying parental consent for minors or responding to CCPA requests.
- Prevent abuse, fraud, or hacking, including monitoring for unauthorized access or disruptive behavior.
4. How We Share Your Information
We may share your information as follows:
- Service Providers: With trusted third parties that process data on our behalf, including:
- Beehiiv (newsletter delivery and subscriber management).
- WordPress/WPForms (content management and form processing).
- Ultimate Member (user profile management).
- Analytics providers (e.g., Google Analytics) for usage insights.
- Social Media: Your name, preferences, or submitted content may be shared on Instagram or Facebook to promote community engagement, with your consent.
- Legal Compliance: To comply with legal obligations, such as responding to court orders, law enforcement requests, or CCPA/COPPA requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity, with notice to you.
We do not sell your personal information as defined by the CCPA. If we engage in activities that could be considered a “sale” under CCPA, we will provide an opt-out mechanism.
5. Your Rights Under California Law
As a California resident, you have the following rights under the CCPA and CalOPPA:
- Right to Know: You may request details about the categories of personal information we collect, use, disclose, or sell, and the purposes for such activities. Submit a request to support@pittsburgcommunityhub.example.com.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations). Submit a request to support@pittsburgcommunityhub.example.com.
- Right to Opt-Out: You may opt out of any sale of your personal information (if applicable) by contacting us or using an opt-out link on the Website.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, such as by denying services or charging different prices.
To exercise these rights, contact us at support@pittsburgcommunityhub.example.com. We will verify your identity and respond within 45 days, as required by CCPA. Authorized agents may submit requests on your behalf with proper documentation.
6. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, analyze usage, and deliver personalized content. Cookies may include:
- Essential Cookies: Necessary for Website functionality, such as user authentication.
- Analytics Cookies: Track usage patterns to improve the Website.
- Preference Cookies: Store your content preferences for personalization.
You can manage cookie preferences via your browser settings or our cookie consent banner. Note that disabling cookies may affect Website functionality. For more details, see our Cookie Policy (if applicable).
7. Special Protections for Minors (COPPA Compliance)
The Website is accessible to users aged 13 and older. For users under 18, we require verifiable parental consent, as mandated by COPPA and California law. Our practices include:
- Parental Consent: During sign-up, users under 18 must provide a parent’s email address for consent verification. We will contact the parent to obtain consent before collecting or using the minor’s data.
- Limited Data Collection: We collect only the minimum information necessary from minors (e.g., email, preferences) to provide services.
- Parental Rights: Parents may review, delete, or restrict their child’s data by contacting us at support@pittsburgcommunityhub.example.com.
- Age Verification: We may request proof of age or parental consent to ensure compliance.
If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it immediately.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information, such as encryption for data transmission and secure storage. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
If you suspect unauthorized access to your account, contact us immediately at support@pittsburgcommunityhub.example.com.
9. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. For example:
- Account data is retained while your account is active.
- Newsletter subscription data is retained until you unsubscribe.
- Usage data is retained for analytics purposes, typically for 12 months.
If your account is terminated (e.g., for abuse, hacking, or at our discretion, as per our Terms of Use), we may delete your data, except as required by law.
10. Third-Party Links and Services
The Website may contain links to third-party websites or services (e.g., Beehiiv, Instagram, Facebook) that have their own privacy policies. We are not responsible for the practices of these third parties. We encourage you to review their policies before providing personal information.
11. International Users
The Website is operated from the United States and governed by U.S. and California law. If you access the Website from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using the Website, you consent to this transfer and processing.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or Website features. The updated policy will be posted on the Website with a revised “Effective Date.” We will notify you of material changes via email or a Website notice. Your continued use of the Website after such changes constitutes acceptance of the new policy.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your CCPA rights, or have concerns about your data, please contact us at:
MyPittsburgCa Team
Email: support@mypittsburgca.com
Address: 745 Railroad Ave, Pittsburg, CA 94565
For parental consent requests or inquiries about minors’ data, use the same contact information. We will respond promptly, typically within 45 days for CCPA requests.
Thank you for trusting the Pittsburg Chamber of Commerce with your information. We are dedicated to protecting your privacy and fostering a vibrant community!